Hi All,
I have setup a business rule on the sys_attachment table to encrypt all attachments with an encryption context. This works fine, except for when sending notifications.
The code on the business rule is:
var contextGR = new GlideRecord('sys_encryption_context');
contextGR.addQuery('name', 'ess');
contextGR.query();
if (!contextGR.next()) {
gs.log("[ERROR] No encryption context found");
}
var encryptionID = contextGR.getUniqueValue();
if (encryptionID != "") {
var sysAttachment = new GlideSysAttachment();
sysAttachment.changeEncryptionContext(current.table_name, current.table_sys_id, current.sys_id, encryptionID);
}
The email notification is configured to include an attachment on the table it is associated with:
And the email processed in the outbox is sent, but because the attachment is encrypted, it does not get included in the email sent. If the encryption business rule is turned off it works fine.
So, does anyone know how to make it so the email notification decrypts the attachment on send? My thought at the moment is to decrypt the attachment, send the notification then re-encrypt the attachment (within the business use cases of course). But this seems like a bit of a hack.
