Assigning multiple incidents at the same time

[Matthew T_]

Hi all,

Is there a way to assign multiple incidents at the same time to team members using these tick boxes next to the incident records?

I have the following options in the drop down below the list however nothing is standing out when it comes to assignments 

Thanks!

[AnirudhKumar]

The simplest way to assign multiple incidents to users is to hold ctrl + drag select the Assigned To field for multiple incidents and update all the cells in one go 

[Matthew T_]

Thanks for the assist! This works too.

[Community Alums · Accepted solution]

Hi @Matthew T. ,

You can edit multiple tickets from List layout. Click on a field and use mouse+down arrow to select the rows below.

Below is the sample screen.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Matthew T_]

Thanks Sandeep, it was one of those things that bugged me as I was never taught how to do it! Works perfectly!