flows are not executing

efinney
Kilo Contributor

‎01-29-2019 12:40 PM

Flows are not executing, under the flow execution section there are empty entries and when I click on them the message

Waiting for flow execution data is displayed with a refresh button, when pressed nothing happens.  This is occurring on my personal development instance and on a self-hosted lab instance we have installed.  How can I restart the flow execution application or plug-in to clear this state?

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6 REPLIES 6

sebastian_g_snc
ServiceNow Employee
ServiceNow Employee

‎01-30-2019 05:23 AM

Hi,

do the baseline example flows run?

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efinney
Kilo Contributor

‎01-30-2019 09:32 AM

No the base line example flows are not triggering either.

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sebastian_g_snc
ServiceNow Employee
ServiceNow Employee

‎02-01-2019 09:15 AM

My suggestion: open an incident with Hi support.

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kmolson73
Tera Expert

‎03-31-2019 12:48 PM

Efinney, did you find an answer to this? I am having a similar issue the flows will trigger for a while and then all of a sudden just stop. If I resave/reactivate them again then they will work when new records are created but eventually stops again. I have a ticket in to HI, but have no solutions yet.

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