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How can I install a plugin onto my instance

Vernerdet Webb
Tera Contributor

I am trying to install a plugin. I am asked to login for MFA and I am receiving a message that I cannot "login" with my current login and password.

1 ACCEPTED SOLUTION

Not every Plugin is available for PDI
Yes you cannot login with this ID. because it is your PDI.

If you have a company ID with access to nowSupport only then you can request for some Plugins still not in PDI. Instance should be atleast sub-prod Instance.

Can you please share which plugin you want?

And do mark my answer correct and helpful if its applicable.



***Mark Correct or Helpful if it helps.***

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6 REPLIES 6

Vernerdet Webb
Tera Contributor

Thank you everyone who took the time and responded to my issue. It turns out that I need to access the SN App Store from my PDI. Apparently it is not a Plugin, it is the "Navvia" app. I need to speak with my SN Admin and check my access. 

ELMAHDI
Tera Expert

but there's a problem , in Agile Development 2.0 Simulator Micro Certification  (Course)   there's a lab to be validated about Verify Necessary Plugins Are Active  they ask you to verify is installed if not you need to installed from the servicenow store

-   Performance Analytics Content Pack for Agile 2.0 (Store application) 
any solution ?