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how to add Sorting in the Related list in table

servicenow lath
Tera Contributor

‎10-12-2022 08:08 PM - edited ‎10-12-2022 08:08 PM

I want to change the default sort order of a related list for all users from 'Number' to "updated".

how  can we do this? suggest me with your ideas

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Community Alums
Not applicable

‎10-12-2022 08:52 PM

HI @servicenow lath ,

  1. Navigate to the related list (example, Incidents on a problem record).
  2. Create the desired filter using the condition builder (example, [Active] [is] [true]).
     
  3. Click Set as Default Filter.

You shouldn't need to use a script as you can control the default sort order for a list through the ui. The user will be able to override it with their own preference, though.

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