My PDI is not waking up and there is no option to wake it up.

Shiraz Bhojani
Tera Expert

My PDI instance is  not waking up from hibernation.

 

https://dev391740.service-now.com

 

Please help.

Shiraz.

1 ACCEPTED SOLUTION

Dr Atul - LNG
Tera Patron

PDI Maintenance and Availability

Some PDIs may be temporarily unavailable due to scheduled maintenance.

If your PDI is currently offline, you can:

  • Wait for maintenance to complete and your instance to become available again.

  • Release your current instance and request a new one. Please note that releasing your instance will permanently delete all data and work stored on it.

As a reminder, PDIs are unsupported development resources and do not have an availability, support, or uptime SLA. We strongly recommend regularly backing up any work you don’t want to lose.

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1 REPLY 1

Dr Atul - LNG
Tera Patron

PDI Maintenance and Availability

Some PDIs may be temporarily unavailable due to scheduled maintenance.

If your PDI is currently offline, you can:

  • Wait for maintenance to complete and your instance to become available again.

  • Release your current instance and request a new one. Please note that releasing your instance will permanently delete all data and work stored on it.

As a reminder, PDIs are unsupported development resources and do not have an availability, support, or uptime SLA. We strongly recommend regularly backing up any work you don’t want to lose.