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Not allowing to change password

Community Alums
Not applicable

I cannot change my admin password, following error is displayed each time with new prq#

Change Password Error

Error updating password

Reset request number PRQ0001007
 
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12 REPLIES 12

Kamini, 

Thanks for the quick reply.  My question is focused on the Change Password link within the user profile and the returning error "Error Updating Password
".  This UI action previoulsy allowed users with the admin role to update their password before the upgrade. Now, only users with the admin role are returning the "Error Updating Password".  Is this Change Password link not intended for admins anymore?

Harshal Gawali
Giga Guru

Hi Vijay,

Please refer below threads to solve this issue.

Change Password Error in developer instance

 

Regards,

Harshal

JanuszZ
Tera Contributor

Hi

It looks that change process for developer instances is not working, I had the same issue and found workaround. Just go to the User Administration and select Admin user than put the password like for new user

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