hi Everyone
Hope you had a good weekend!
I have a weird requirement. Weird only because I am unable to fulfill it. I lay it to test in the community if it indeed is possible.
In any portal (for example Employee Center), if a record (for example, incident) is returned as a search result, I can click on that record and based on my privileges, navigate to the record's form (in this case, the incident form for that incident).
I successfully configured AI Search EVAM navigation for this result.
My ask is -- upon clicking on the search result record, I should be able to navigate to a record that is a reference field on the search result record (for example Assignment Group).
So, If the AI Search in Employee Portal returns an incident, upon clicking that result, I should be able to navigate to the Assignment Group of that incident. Thinking only of the happy path at this moment. What happens if Assignment Group is not available - that comes later. But, is the happy path even possible?
Am I just rambling? 🙂
Any light is deeply appreciated!
Best Regards
Anu
