Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

AI search suggested kb article redirects to actual form

tidert_24
Mega Sage

Hello everyone, does anyone know how to redirect to the kb_article_view of the suggested and recently viewed article in the search bar using AI search? When I click the suggested article in the search bar it redirects to the form where you can edit the content. When I also click any kb article under recently viewed, it redirects to a page and says "record not found". 

 

For reference:

tidert_24_0-1712298998977.png

 

0 REPLIES 0