ai search result card layout modification

Community Alums
Not applicable

Hello Team,

Need help in modifying the ai search result card layout can anyone please guide me to enlarge and modify the open in new tab button as shown in the below image. i have tried modifying the view template in evam definition.
please guide ways to update the card layout or any other possibilities .


abhaymokash_0-1734676776346.png

Hello @Gerard Dwan can you please help me out here 

 
Thanks

Abhay

 

1 REPLY 1

Gerard Dwan
ServiceNow Employee
ServiceNow Employee

These cards are controlled by the Entity View Action Mapper. You can find some documentation on these here: 

There isn't a configuration option available for moving elements within a result card, so anything here would be a customization that I can't help with. You can also make visual changes with Theming for AI Search in Service Portal