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Resolved! Attachment file as learning source

Hi currently working on ServiceNow NLU for virtual agent. I know it is possible to set attachment file table as learning source table, but I want to know whether by setting the table as learning source, does the NLU learn from the contents included i...

M_Tsuchida by ServiceNow Employee
  • 363 Views
  • 1 replies
  • 1 helpfuls

Resolved! When to Re-index tables in AI Search

We recently adopted AI Search. I am unclear on when| if we need to manually re-index table(s) in the following circumstances? It seems the data isn't being updated in the search results without it.1. Add new custom fields to an indexed table 2. Run a...

Kiwi1 by Tera Guru
  • 3493 Views
  • 4 replies
  • 3 helpfuls