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Predictive Intelligence Classification

I am trying to Implement Predictive Intelligence Classification where my output filed is Assignment Group and input filed is Short description. I have trained my solution model for 40K records. Now I am testing my ML solution however I am not getting...

Predict PI result as a message

Hi Everyone, I have a requirement where -When a agent creates a new incident ticket the prediction result should display as a message instead of auto populating the assignment group. As a agent i want whenever i select a CI in CI field and enter shor...

arpita roy by Tera Contributor
  • 621 Views
  • 3 replies
  • 0 helpfuls

Genius Results Q&A enablement

in AI search, Genius result search configuration, Once we have enabled the triggers for Q&A. is there further configuration needed?How would we test it? and how would it show in the search experience?

Kass3m by Tera Expert
  • 876 Views
  • 4 replies
  • 1 helpfuls

Security considerations with Solution Training

We have sensitive information stored in tables that would be used to generate any ML solutions.  Are the DC's that process and train the ML solutions the same DC's that host our instance? How can we find out more information? Regards, 

Jayden4 by Tera Contributor
  • 381 Views
  • 1 replies
  • 1 helpfuls

Now assist for creator

Hello, I try to generate a code with adding a comment in Fix Scripting, to test the power of Now assist for creator but i already have an error. did some one now why ? 

b__MouradH by Tera Contributor
  • 1465 Views
  • 8 replies
  • 0 helpfuls

AI Search Results Action Configuration

Hi Everyone! I hope another set of eyes will help me with this minor issue. I'm working on an HR incident where the employment verification link should direct users to that external link. Instead, when the user tries to go to the link, they are retur...

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