AI Search Synonym not recognized

Kristin J · ‎01-17-2024

Hello!

My understanding of synonyms is that they are bi-directional, so regardless of which term is searched, the results should be the same. Is that the correct understanding?

I have added a synonym to an AI search dictionary:

Term: pcard
Payload: ["p-card"]

The dictionary is published, the search profile is published. But my search results differ.

When I search pcard, I get 24 results with 2 genius suggestions.
- Some of the results include p-card, but this happened before I created the synonym
When I search p-card, I get 29 results with no genius suggestions

Should I not get the same results having identified those words as equivalent? Any insight is appreciated. Thank you! 🙂

Kristin

Paul Curwen · ‎01-18-2024

My understanding is the same as yours, they are equivalents. The fact you you have correctly re-published both your Dictionary and your Profile and this still doesn't work seems to point at a potential issue.

Have you tried using the Search Preview tool , installed with the Advanced AI Search Management Tools? That will help give you an insight on the results, just wondering it Typo Handling is coming into play?

Interested to see solution on this one.

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul

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Brian Bakker · ‎01-19-2024

@Kristin J

Oh, that is brilliant... you made my day, and I am glad it is working for you now after making the change on the correct Search Profile. I saw one instance with over 250 Search Profiles... I am still trying to work out how they got to that number 😄

Have a great weekend.