Can we upload Microsoft Word Document (.docx) in DocIntel in servicenow?

RenukaV_Extprz
Tera Contributor

Hello Team,

 

I am new to Document Intelligence, and wanted to know if we can upload Microsoft Word Document (.docx) file in DocIntel.
Also I have 2 types of files, one in tabular format and one in simple text. 

The accuracy in tabular format is correct and upto the mark as compared to one in simple text. Does this makes any difference.

Attached 2 files for your reference.

1 REPLY 1

Lener Pacania1
ServiceNow Employee
ServiceNow Employee

Per documentation,the supported file formats are JPEG, PNG, and PDF.

 

@Loic1  - what's the roadmap to support Word Documents?