How to export dynamic ui page getting value from csm table into PowerPoint slide.
We have a requirement where we need to export a dynamic content from table extended from Case table as an PowerPoint Slide. How can we achieve this in ServiceNow?
Forum Posts
Using Document Intelligence can i extract the radio button and checkbox value from PDF
Hi All, We have a PDF in which some information saved in the form of radio buttons and checkboxes. I want to read the value of those radio button and checkboxes as they are selected/checked or not. Please help me in this.ThanksRameshwar Nalawade
How to utilize ServiceNow Predictive intelligence to search similar records for custom table?
We have a requirement when someone input the value in the description field of the submission form of a custom table which is extended from Case table to have "Predictive Intelligence" added to it, so that as a user is typing in their Description, th...
Resolved! AI/ML indexed data in-instance or some place else
One of our customer wants to make sure they are aware where their data is being moved around (if at all) and is secure. Since they are on PRO and we were chatting about enabling AI/ML, and they asked where the AI/ML work is done for Agent Assist and ...
What are some things that need to change to better leverage AI Ops in your currentServiceNowInstance
What are the top three things that most customer's need to change process wise or technically to be able to leverage and take advantage of AI Ops in their current ServiceNow instance?
What needs to be changed to take advantage of AI Ops in current ServiceNow instance and why?
What are the top three things that most customer's need to change process wise or technically to be able to leverage and take advantage of AI Ops in their current ServiceNow instance and why is that?
Usage Reporting and Evidence of "Similarity Models " in predictive intelligence.
We are in the process of implementing the " Similar Resolved Incidents" model under Predictive Intelligence, currently in our test environment, and preparing for production deployment. As part of governance requirements, we need to ensure we can prov...
UI customization for Typeahead Search widget
We are implementing AI Search for our portal and using Typeahead Search widget in the homepage and portal page headers, but we also need to customize the UI of the search box and in the typeahead widget i see <sn-search-combobox> tag been used to ren...
Kimaya Kapoor: Seeking Guidance on Implementing Machine Learning in ServiceNow for Enhanced Intellig
Hello Community,My name is Kimaya Kapoor, and I am exploring ways to leverage Machine Learning and AI capabilities within ServiceNow to improve our service management processes. I would appreciate any insights or best practices on:How to effectively ...
Records in "ML Solution Definitions" and "Solution Definitions" with the same name
Can someone tell me the distinction between 'ML Solution Definitions [ml_solution_definition]' and 'Solution Definitions [ml_capability_definition_base] ? There are records in these tables that have the same name, and it's not clear to me which is us...
Resolved! AI Search for catalog item not redirecting to portal view
Hi, When i search for catalog item in search bar, i try to open the catalog item from search results, it does not open the portal view ,insted some form view.in the url'https://dev166936.service-now.com/esc?id=form&table=sc_cat_item&sys_id=xxxxxxxxxx...
AI search Q&A genius results are not displayed in ESC portal
'Taxonomy - Q&A Genius Result' EVAM view configuration already exists in the EVAM view config bundle 'Taxonomy Portal Search Bundle' which was connected to EVAM definition 'ESC Portal Search'.But in Employee center portal when we search with any know...
Resolved! Configure AI search to default to english typo handling
Hi,We've enabled AI search on our instance, and the typo handling works great when the user's language is English. However our portal is available in Norwegian and Brazilian Portugese also. When user changes to one of those languages, typo handling d...
Document Intelligence and Catalog Item Assistance
I am utilizing the Document Intelligence feature with the goal of extracting PDF invoices into a catalog item.I have created the Use Case, but I am unsure which table should store the extracted values for my specific catalog item, 'Submit Invoice.'Ou...