Cannot create flow using Now Assist

Alex Saager1
Tera Contributor

‎04-17-2024 06:51 AM

Hi Community,

 

We've recently purchased Now Assist for Creator and are testing flow generation but when we try any sample test it fails straight away.

 

Under the what would you like it to do we added:

Create an SLA flow that waits for 50% of the SLA to be complete, then send a notification. 
Next, wait for 75% of the SLA then send another notification. After 100% of the SLA is complete, do 
an if statement to determine if the SLA is breached or was completed.

 

AlexSaager1_0-1713361742681.png

 

Has anyone successfully tested this?

 

Many thanks,

Alex

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2 REPLIES 2

Lener Pacania1
ServiceNow Employee
ServiceNow Employee

‎04-17-2024 07:10 AM

Cool example Alex,  I just used your text and Flow Assist generated the below.  A couple things to try: (1) update your flow designer plugins (2) update your Now Assist for Creator plugins.    If that doesn't work open a support case so they can troubleshoot.  -Lener

 

flowassist.jpeg

Alex Saager1
Tera Contributor
In response to Lener Pacania1

‎04-17-2024 07:25 AM

Hi @Lener Pacania1 

 

Thanks for this... Yes looks as if i need to upgrade my version of Now Assist for Creator, but having some issues so Support are looking into this.

 

Thanks for the speedy response 🙂

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