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Change Genius UI / Action on the search result

Lucas Schir
Tera Expert

My genius AI result page is working as expected, and the People search shows the people card as expected, but I was requested to change the action when you click on the user email or when you click on the user manager, is that possible? What are the steps to achieve that?

 

When a user clicks on the email to copy it to the clipboard and It clicks on the manager to go to the manager profile (service portal page);

 

Image uploading is not working, but is a result similar to the one on the documentation https://servicenow-be-prod.servicenow.com/bundle/washingtondc-platform-administration/page/administe...

 

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