Document Intelligence Not setting data to refernce fields

[Ayush Sharma2]

Hi Folks , 

In one of my requirement , I have to fetch the data from a PDF file and have to set that data to caller field on incident 

I have this caller name available in PDF file but once I m creating a record on incident table using document intelligence , it should populate this caller on PDF to caller filed in incident , but this is not happening ,

Data types does not support the reference  mapping ! 

Can anyone suggest any solution or workaround for this ! using document intelligence 

Thanks!

[Loic1]

Hi @Ayush Sharma2 ,
As you mentioned, Reference fields are not supported in the OOB setup of your use case. 

This can be addressed by storing the value in a String field, or by adding a step in your Flow, using the appropriate logic to use the value extracted by Document Intelligence to fetch a record to be stored in your Reference field.

[Loic1]

@Ayush Sharma2 Just a quick update that Reference fields will be supported in the Xanadu release.