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‎12-18-2023 09:27 PM
I am trying to complete Document Intelligence Fundamentals.
I can't find Document Intelligence in the menu of my PDI's Activate Plug-In menu.
My current instance is Vancouver.
How do I activate Document Intelligence in my PDI?
Solved! Go to Solution.
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‎12-18-2023 11:24 PM
Hi @E Chow
glad to help.
Please mark my answer as "Accepted Solution" so other users can see this question is not open any more and has a solution.
Thanks
Maik
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‎12-18-2023 09:37 PM
Hi @E Chow
as you can read on https://www.servicenow.com/community/ai-intelligence-articles/document-intelligence-faq/ta-p/2522583 it is not supported on PDIs
Maik
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‎12-18-2023 09:43 PM
Thank you Maik. How do you recommend users complete the learning module?
Why is there a module if it's not in PDI? What is the work around?
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‎12-18-2023 09:50 PM - edited ‎12-18-2023 09:53 PM
Hi @E Chow
which "learning module" are you referring to?
And to answer your question: There is Knowledge Lab in the Now Learning Portal which provides a training instance: https://nowlearning.servicenow.com/lxp/en/now-intelligence/ccl1239-k23-lab-teaching-servicenow-to-re...
Use this for playing around with that feature.
P.S: On my page Document Intelligence || Knowledge & Troubleshooting Resources you can find more resources related to that topic.
Maik
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‎12-18-2023 11:02 PM
Hello Maik: The DocIntel Fundamentals learning course. Thanks for the 'Plan B'.
https://nowlearning.servicenow.com/lxp/en/automation-engine/document-intelligence-fundamentals?id=le... |