Extracted data not coming in Target Table

Divyanshu_Juyal
Giga Contributor

Hi all,

 I created a use Case in Document Intelligence where I created flows(Process Task flow and Extraction flow) using Integrations tab.

when I run Process Task flow we are able to see task getting created and coming for user validation.

Once user training or validation is done & when we run Extract Value flow, we can see the values getting fetched in execution details but not getting updated in the table fields as shown in the attachment.

Please refer the below attachments and help me how can I get the extracted fields to the target table.

 

Thanks and regards,

Divyanshu

 

 

1 REPLY 1

Loic1
ServiceNow Employee
ServiceNow Employee

Hi @Divyanshu_Juyal,

Have you reviewed the following section from the FAQ?

https://www.servicenow.com/community/ai-intelligence-articles/document-intelligence-faq/ta-p/2522583...

 

I created the Extract Values Flow, but I noticed the values are not written in my target record after the extraction; what’s going on?

First, make sure the values are populated in the Field Values / Extracted Value table [di_extracted_value]. Then, ensure the Extract Value Flow is running correctly and the Flow properties are set to run as System User; make sure you see the data in the Flow Execution logs. Finally, check the Table configuration:

  • Review ACLs on the Table
  • Application access on the Table
  • Check the cross-scope privileges
  • Make sure the target field type matches the type of data

For a live demo of these steps, refer to this AI Academy session.