Genius results on Agent assist for Agent workspace

[Ramkumar Thanga]

Hi Everyone,

As we have Genius results on AI search for Portals, Similarly Can we have Genius results on Agent Assist search for Workspace experience to provide AI-powered suggestions that appear during agent interactions to help them quickly find relevant information and actions.

Thanks!
Ramkumar

[rohansargar]

Hello

please go through this,

https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/ai-search/conc...

Mark helpful if you got answer for your issue.

Thanks & regards,

Rohan

[Ramkumar Thanga]

@rohansargar  The doc link you shared doesn't hold any information to link the agent assist searchers OR search contexts with the Genius results. I am looking for the customization to include the Genius results to Agent assist on the contextual side bar.

Thanks!

Ramkumar