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how to test incident categorization model on incident form

shruthij
Tera Contributor

‎11-23-2024 02:47 AM

In the task Intelligence for ITSM module 

How can I test the Incident categorization model on the incident form

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Runjay Patel
Giga Sage
In response to shruthij

‎11-25-2024 05:56 PM

Hi @shruthij ,

 

field should come from plug-in 

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shruthij
Tera Contributor
In response to Runjay Patel

‎11-26-2024 12:40 AM

Hi @Runjay Patel,

 

I have installed this plugin App id: sn_itsm_ml_task

and I don't see that field

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