Is it possible to Invoke AI search mothods, when an API call happens to ServiceNow

Vasudhevan2
Tera Contributor

I have an Integration with third party, which will fetch kb articles from ServiceNow based on a 'search term' sent in the request. Is it possible to use AI search methods to provide the third party with better result set using API script or a script include? 

1 ACCEPTED SOLUTION

Richard Kiss1
Kilo Guru

Hi Vasudhevan,

 

There is a Scripted REST Service for AI Search Assist with a POST resource for search. You can test it in the Rest API explorer. It is using the AISASearchUtil script include.

Alternatively if you want to create your own API, you can invoke this script include.

 

Richard

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1 REPLY 1

Richard Kiss1
Kilo Guru

Hi Vasudhevan,

 

There is a Scripted REST Service for AI Search Assist with a POST resource for search. You can test it in the Rest API explorer. It is using the AISASearchUtil script include.

Alternatively if you want to create your own API, you can invoke this script include.

 

Richard