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09-21-2022 05:45 AM
I have an Integration with third party, which will fetch kb articles from ServiceNow based on a 'search term' sent in the request. Is it possible to use AI search methods to provide the third party with better result set using API script or a script include?
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09-22-2022 02:37 AM
Hi Vasudhevan,
There is a Scripted REST Service for AI Search Assist with a POST resource for search. You can test it in the Rest API explorer. It is using the AISASearchUtil script include.
Alternatively if you want to create your own API, you can invoke this script include.
Richard

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09-22-2022 02:37 AM
Hi Vasudhevan,
There is a Scripted REST Service for AI Search Assist with a POST resource for search. You can test it in the Rest API explorer. It is using the AISASearchUtil script include.
Alternatively if you want to create your own API, you can invoke this script include.
Richard