SN platform is well positioned for wide LLM orchestration in enterprise use, more than just OpenAI API.
Similar to LangChain frameworks it could combine prompt design, conversation flow, company data (word, ppt, slack), workflows, API's to multiple LLMs and tools (eg calendar), verification, logging, etc
It'd be great to know ServiceNow plans on GenAI orchestration before we dive into own LLM customizations.
PS Yes, I have read GenAI FAQ
