Need help in learning Predictive Intelligence
Hi Community, I want to learn Predictive Intelligence . Please guide from where i learn . Thanks in advance !
Forum Posts
Access Search Preview UI without ais_admin role
Dear community, I am trying to investigate if it's possible to use the Search Preview UI tool without the ais_admin role. We have some knowledge managers that could largely benefit from this tool but they should not have access to any other admin con...
Task Intelligence Recommendations threshold
Hi all,I would like to set a threshold for Recommendations populated on service operation workspace, based on my trained task intelligence solution. The threshold should be defined to recommend assignment groups with predicted confidence greater than...
Assistance Needed for Activating [Deprecated]Semantic Configuration
I would like to try displaying 10 search results instead of the current default of 3 for the virtual agent using AI Search. To do this, I need to activate the [Deprecated]Semantic Configuration, but I am unsure how to proceed. I am not certain if thi...
AI Search can t find specific articles for no apparent reason
Hello, i have 2 different clients with the same issue, and some co-workers told me that they also had this issue at some point.For some reason AI Search doesnt show specific articles, the articles shows in search source, and search profile "preview" ...
AI Search SharePoint Integration Issues - Indexed content won't show up
Hey team, I am having troubles integrating AI Search with SharePoint. I have successfully created all configuration by following the documentation for azure and servicenow:1. https://docs.servicenow.com/bundle/vancouver-integrate-applications/page/ad...
Predictive intelligence Training error ERR008
Hello everyoneI am trying to perform the training of a classification type solution in predictive intelligence but at the moment of executing the training job nothing happens.I have checked the system logs and found the following message:ERR058: Fail...
Predictive Intelligence SimilaritySolutionStore - Workflow Similarity solutions
I want to make use of one of our Predictive Intelligence similarity solutions in a script. When I run the script below, I get a list of all " Similarity" type solutions (the legacy type), but none of the "Workflow Similarity" type solutions (the new ...
How to Access Semantic Vectors from AI Search Index for Clustering in Predictive Intelligence?
Hi everyone, I’m working on clustering incidents in ServiceNow using the semantic vectors generated by the AI Search semantic indexing (e.g., based on the short_description or description fields of the incident table). My goal is not to cluster based...
AI Search - indexing
I am experimenting with AI Search, and I want to test the indexing. I have reindexed the Incident table, without any conditions. After indexing, the number of indexed records show: 35 238Looking in the Incident table, there are 36 757 records.Why are...
How to default the AI search to Knowledge Base Navigation Tab instead of All
When the user searches using AI search, the default search results are set to the All Navigation tab. Is there a way to set the search results to show by default in the Knowledge Base navigation tab instead of ALL?
When i search the request number in the employee center its going to the backend. How can i fix it?
When i search the request number in the employee center its going to the backend. How can i fix it?Same for everthing. If i serach the number.
Issue with Regression Solution Output for "Estimated Time to Resolve" Prediction
Hi Everyone,We have implemented a Regression solution for the 'Estimated Time to Resolve' (ETTR) field on the case table in ServiceNow. The ETTR card is successfully populated in the workspace, and the prediction is showing a value. However, when a c...
How to get started with Now Assist plugins in PDI - Yokohama
I am trying to learn Now Assist for IT Service Management (ITSM) in PDI, while I try to install from Now Assist Admin> Settings > Plugins it takes me to ServiceNow store website, but in the ServiceNow Store it does not let to login using my ServiceNo...
Predictive Intelligence - Clustering is showing error
Hi @Brian Bakker Couple of weeks before we tried to work on PI with our sub-prod instance (dev) and it was working fine after updating the system property [glide.shared_service_scheduler.url] is be set to "https://sncmlscheduler.service-now.com/" and...
