Hello! We are in the middle of implementing AI Search for our service portal (no Virtual Agent yet). We have some catalog items that are pretty general services, and I was hoping to use meta to flag some of the items that would apply. I don't want th...
Hello everyone, I'm following an SN video training, ITSM: Activate and Configure Predictive Intelligence (min 27) (ServiceNow Community), and they're showing some pre-designed use case templates that I don't have access to. I've installed all the plu...
I'm using a classification definition to predict the Supporting Service of all incidents newly opened via email or self-service. I'm also using a Flow to get this prediction and assign the Supporting Service for the incident accordingly. When I test ...
While training the use case in extraction of document intelligence getting error of NSE0016:Failed to execute component docintel_layout : Unknown third-party error occur: KeyError. Can anyone please assist on resolve the issue..
Some of our customers have long documents (39 pages+) , and when searching for a word that is found on the last pages, AI search is not returning any results.Is there a limit for the length or word count in AI Search?
Hi All, We are configuring Predictive Intelligence in our project. We have configured the classification solution with input value as configuration item and output value as assignment group When we test the solution and increase the Top N value to 3,...
Can I install the Now Assist for Code generation on my PDI ?I'm not able to install the Now Assist for Creator as described here: Install Now Assist for code generation (servicenow.com)
it is showing that word corpus is disabled so kindly help me on how we can activate glide.platform_ml.word_corpus_enabled property in PDI ,and is it possible to implement Predictive intelligence in servicenow personal devlopement instance vancouve...
how to modify the image size(increase) in search result cardcan someone please provide the css attribute to increase the size of icon as show in below image.as the class based css is not working in widget,widget instance, and style sheet.to be speci...
Hi, When setting up Task Intelligence, as the final step I am asked to setup recommended actions. Does anyone know whether the Incident context and recommended actions should appear OOB pre-configured? I can't see any at when using the OOB setup. Is ...
I have enabled the AI Search in my Instance, after enabling it, the CSS or the look of the portal is getting changed. See below screenshots 1. After enabling AI Search the portal looks like this 2. Before AI Search Any help on this, how can I fix t...
Hi, Do you know how issue auto resolution calculate the criticality of ticket from its content?please share if there is any document which indicate its algorism
//This is a machine translation. I want to try Natural Language Query (NLQ) in PDI. I'm currently interested in ServiceNow's AI features.So, I tried NLQ in PDI based on the official documentation "Exploring Natural Language Query," which states:"NLQ ...
Hi Guys, Can't I set separate models for different customer instead of making model as global to access all domain's data for predictions?
