Not able to access catalog item form content

phr · ‎08-07-2024

Hi All,

I have an issue with the catalog item, where some users are able to see it , on clicking "search", they are not able to access the record.

i did check the "available" and "not available" for , it seem to work fine .

Attaching the images for reference.

How can i fix this?

Bhavya11 · ‎08-07-2024

Hi @phr ,

Few things to check

1) Please check whether user has valid roles or not

2) Also check whether those users satisfy the user criteria applied for the content

Mark Correct or Helpful if it helps.

Thanks,

BK

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK

Jordan Vignoni · ‎08-07-2024

I would check to make sure all the applicable roles are in the "Roles" field.