Returning a clickable link in search
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08-29-2024 08:43 AM
We enabled AI search.
When a user searches for Concur or Workday, it returns a document we created with a link to those systems.
Can we just return the link instead of the document, so its one click for the end user instead of two clicks
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08-29-2024 10:03 AM
Try using a Service Catalog content item. They can be found under Service Catalog > Catalog Definitions > Content Items.