Training is not getting completed in clustering definition?

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‎10-12-2023 05:55 AM

Hi @Lener Pacania1 ,

 

We already configured the OOB Standard Change Template Candidates clustering solution definition

in our prod instance one month ago now there is enhancement in the clustering solution definition in the fitter condition after modification in filter and when we click on the update&retrain button the training is not getting competed and showing waiting for training in non-prod instance do you know why the clustering is not competing the training before a month it worked now it's not working 

 

Thanks

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Lener Pacania1
ServiceNow Employee
ServiceNow Employee

‎10-17-2023 09:31 AM

Hi Pavithra813, possible that your scheduler was changed and not pointing to the latest AI training infrastructure.  Can you open a ticket so support can review the logs.  Thx -Lener

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Lener Pacania1
ServiceNow Employee
ServiceNow Employee
In response to Lener Pacania1

‎10-17-2023 09:33 AM

Also assumes your sharedservice.worker roles haven't been changed.

 
sharedservice.worker needs to have roles
platform_ml_read
platform_ml_write
platform_ml_create
 
 
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