Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

Virtual Agent AI Search configuration

Tonja
Tera Contributor

We are currently implementing the Virtual Agent, which uses AI Search to offer the user a suitable knowledge article. Since our knowledge database contains solutions in German and English, the chatbot currently provides results in both languages. Can one configure the chtabot's search profile so that only the search results in the language of the search query are displayed?

0 REPLIES 0