Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Virtual Agent AI Search configuration

Tonja
Tera Contributor

We are currently implementing the Virtual Agent, which uses AI Search to offer the user a suitable knowledge article. Since our knowledge database contains solutions in German and English, the chatbot currently provides results in both languages. Can one configure the chtabot's search profile so that only the search results in the language of the search query are displayed?

0 REPLIES 0