Enable auto creation of localization tasks/ritms

[hari8849]

Hi, how to enable auto creation of localization tasks/ritms which uses machine translation for portal content, kb, catalog items

#localisationframework #machinetranslation #dynamictranslation

[Tanushree Maiti]

Hi @hari8849 ,

Refer this article. Hope it will help you.

Localization framework Knowledge Article Machine T... - ServiceNow Community

[hari8849]

Hi, I have no concerns about manual way (i.e) it actually generates localization ritms/tasks when i "request translation" manually. I need to generate these tasks automatically without manually selecting "request translation". Wondering is there any OOB stuff to utilise or requires customisation

[Alex Coope - SN · Accepted solution]

hi @hari8849,

I wouldn't recommend auto-generation of that quantity and size of tasks because the challenge will be understanding the correct "when" to trigger.  

Currently it's not an ootb ability because it's not necessarily appropriate to go with when something is "updated" (such as the Portal, as that doesn't take into account Pages or specific Widgets), or next version (as per KB articles, because that doesn't take into account language source or status).

Currently, our recommendation would be to centralise everything with the Localization Workspace to cover this use-case. 

It may change in the future, but right now I would not recommend trying to automate the generation of that much as that could be a lot of very large flows running potentially in an inappropriate manner (process wise),

Many thanks,
Kind regards

[hari8849]

Thanks for the insights @Alex Coope - SN , I attempted a bulk translation in the localization workspace and I'm curious why the localization project appears empty in the translation request record. Also, the localization RITMs are not being attached to the project even though it is being created. Is it something we need to attach manually?