Enabling automated translation post catalog item updation

Abc 26
Tera Expert

Hello Experts,

 

I wish to automate the process of translation if an existing catalog item is updated then the new version of the catalog item translation should be available for it .

 

Thanks 

5 REPLIES 5

Marcos Kassak
Kilo Sage
Kilo Sage

Hi, @Abc 26,

 

Please refer to the below links:

 

Request translations

 

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍

Thanks,
Marcos Kassak
The world works with ServiceNow!

Hi @Marcos Kassak ,

 

The above links does not provide a solution if a catalog item is updated ,how can we automate/override the existing translation.

 

Thanks. 

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@Abc 26
Once you are using the Localization Framework (as answered in the other thread here), it is possible to automate the translation of existing catalog items. You can follow a concept similar to what I describe in this thread,


Many thanks,
Kind regards

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Director of Globalization Deployment, Internationalization

Hi @Alex Coope - SN ,

 

Here my query is once we deployed the catalog item and its translation to the production then if we have a change in the question name(variable label) of the catalog item then how can we make sure that the new translated is added for the catalog item.