How to catch/record Translations Requests in a updateset

Frans Brus - No
Tera Guru

Hi,

Has anyone used the Localization Framework used with translations of Service Catalog Items?

I hoped I could give some translators access to our Development environment, and do some translations there.
Next I, as a admin, would Approve the translations.

I hoped those translation would be recorded in an Update Set.

But it seems every translation is written down in Default (Global) Update Set.
I even tested with the Translator who has access to the Update Set and using the LFTASK to translate.
Even than the translations are not recorded in the translation Update Set but in Global.

I was very surprised that i cannot be used in combination with updatesets.
Do I really need to do the translation on Production environment?

Or should in go to Local Changes and add every changes made manual into another Update Set?

Anyone advise on this?

1 ACCEPTED SOLUTION

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@Frans Brus - NorthC,

You are indeed correct, that is the behaviour currently, however it is something we are looking to change in a future release if the translations are to be performed in a sub-prod instance,

It is however possible to identify the translations based on what I talk about in my blog post here should you wish to change what update-set the translations reside in for easier instance migration,

Many thanks,
Kind regards 

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Director of Globalization Deployment, Internationalization

View solution in original post

6 REPLIES 6

Hi @pespinar,

There's nothing new about update-sets, but you could potentially leverage "retrieving of update-sets". However, in the WashingtonDC release, the Localization Framework does have a new concept called the "Hub and Spoke" model, 

[edit] - I just realised how old the original post was. There have been some changes in recent releases, mainly around the fact that LF creates an update-set per task, and per app scope as necessary, details can be found here,

Many thanks,
Kind regards

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Director of Globalization Deployment, Internationalization

Frans Brus - No
Tera Guru

Thanks for explaining.
So I will identify the changes made and add them manually to an update set.

At least the changes are sort of easy to find and are recorded not earlier than the translation verification is done.