Knowledge Article Translation

Jill Wolfe
Tera Contributor

I am trying to translate a knowledge article after translating many others and the task keeps closing incomplete. Does anyone have any ideas of what could be the cause of this? I have been able to translate other articles before this one and even after this one. Are there any restrictions to article translating? I couldn't find anything in Product Documentation. 

1 REPLY 1

Palash_Sarkar
ServiceNow Employee
ServiceNow Employee

Hi @Jill Wolfe 

 

Yes, if you are using the Framework for your translations, there is a limitation: you can request translations for up to 200 articles at a time.

 

Bulk Translation for knowledge articles

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/knowledge-management/c...


For further invstigation could you please provide the steps to reproduce the issue?

Additionally, it would be helpful if you could attach any screenshots of the error.

 

Thank you!