Knowledge Article Translation

Jill Wolfe
Tera Contributor

I am trying to translate a knowledge article after translating many others and the task keeps closing incomplete. Does anyone have any ideas of what could be the cause of this? I have been able to translate other articles before this one and even after this one. Are there any restrictions to article translating? I couldn't find anything in Product Documentation. 

1 REPLY 1

Palash_Sarkar
ServiceNow Employee
ServiceNow Employee

Hi @Jill Wolfe 

 

Yes, if you are using the Framework for your translations, there is a limitation: you can request translations for up to 200 articles at a time.

 

Bulk Translation for knowledge articles

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/knowledge-management/c...


For further invstigation could you please provide the steps to reproduce the issue?

Additionally, it would be helpful if you could attach any screenshots of the error.

 

Thank you!

Palash Sarkar