One very common way to suppress emails in a non-prod instances is to use the "Email Test Group". This solution has been floating around for years, but is not officially supported. It involves a Business Rule on the sys_email table that checks a sys...
I would like to know about the table where the translated catalog item draft is saved. I'm trying to translate the catalog item in my Vancouver Personal Developer Instance
Hi guys, I have a requirement to create an UI action on which when user click pop-up window with confirmation will appear. Message on confirmation should be in English when user's language is set to English and in case that user's language is German ...
Hi Community Members, I am currently exploring bulk translation of knowledge articles via localization framework which is introduced in Tokyo.Hence, I have followed steps mentioned in the doc below: https://docs.servicenow.com/bundle/tokyo-serviceno...
Experts, my question is if it is possible to turn on localization for the HR portal but not other part of the platform. ServiceNow says one can turn on localization/translation for part of the platform. My earlier test seemed to suggest that translat...
Hi, We have enabled translation in ServiceNow and have choosen Azure for translation services, in ServicePortal when the user clicks on translated button on the ServicePortal ticket form, the comments in swedish has <br> tags in them. Please advise...
Hi there, It seems that strings included in a Multi Response bot response are not indexed by the LF VA artifact.Is this already known? Will that be fixed in any of the next rls? thx BR
Hi, We have enabled three languages as of now, we want the user an option to raise a request/feedback/report if there is any wrong translation that he/she has seen in the portal or otherwise. Is there any method available OOTB for providing feedbac...
The inbound emails received in different language are not getting translated though the Translate button is enabled. I have configured IBM watson Translator. Can someone guide me how to correct it ?Also, we need to translate the Catalog Variables (Te...
Hi all,I enabled the Location Framework in my client's instance and enabled the Google Translation Cloud API Spoke to have machine translate. In order to have this, I activated the Dynamic Translation. All good so far, all working.Nevertheless, I can...
Hi, I am facing problem with variable choice translation in catalog view(portal). Previously variable question and its choices are added using catalog client scripts (addoption). In order to translate those choices I have added getMessage to choices ...
Hello Expert , I am facing challenges in update set movement to higher instance as I am trying to translate 1000 catalog items in 30 languages through the localization framework. The update versions are captured as mentioned below. Please help me in ...
Hi @Alex Coope - SNFirst Thank you very much for your fast support.Everything is based on https://www.servicenow.com/community/grc-forum/attestation-designer-control-objective-questions-for-multi/td-p/2697171Unfortunately this was just a part of my i...
Hi, I am implementing Virtual Agent for a customer who has some internationalization and localization on their platform. There is no resource however in the Virtual Agent team to provide translations, or check validity of translations. When using ou...
My Portal Widget needs the French Translation and i'm using gs.getMessage for it but it is not working. But My portal is not showing French Translation. Please help, attached screenshot for the current output i'm getting and below is HTML and Script ...
