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International Localization forum
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Email Test Group - Translated Emails

One very common way to suppress emails in a non-prod instances is to use the "Email Test Group".  This solution has been floating around for years, but is not officially supported.  It involves a Business Rule on the sys_email table that checks a sys...

Adam C1 by Tera Contributor
  • 1215 Views
  • 3 replies
  • 0 helpfuls

Resolved! Action buttons are not translated

Hi guys, I have a requirement to create an UI action on which when user click pop-up window with confirmation will appear. Message on confirmation should be in English when user's language is set to English and in case that user's language is German ...

katarina27 by Tera Contributor
  • 1850 Views
  • 1 replies
  • 0 helpfuls

Resolved! Report a wrong translation in portal

Hi,  We have enabled three languages as of now, we want the user an option to raise a request/feedback/report if there is any wrong translation that he/she has seen in the portal or otherwise.  Is there any method available OOTB for providing feedbac...

Tanslation (1:N) - Attestation

Hi @Alex Coope - SNFirst Thank you very much for your fast support.Everything is based on https://www.servicenow.com/community/grc-forum/attestation-designer-control-objective-questions-for-multi/td-p/2697171Unfortunately this was just a part of my i...

CK20_0-1697636253402.png CK20_3-1697637071160.png
CK20 by Tera Contributor
  • 617 Views
  • 1 replies
  • 0 helpfuls

Removing translations from Virtual Agent Topics

Hi, I am implementing Virtual Agent for a customer who has some internationalization and localization on their platform. There is no resource however in the Virtual Agent team to provide translations, or check validity of translations.  When using ou...

APW by Tera Contributor
  • 1164 Views
  • 3 replies
  • 0 helpfuls

Resolved! gs.getMessage() is not working

My Portal Widget needs the French Translation and i'm using gs.getMessage for it but it is not working. But My portal is not showing French Translation. Please help, attached screenshot for the current output i'm getting and below is HTML and Script ...

kpanchal_0-1695071788490.png
kpanchal by Tera Contributor
  • 2626 Views
  • 5 replies
  • 0 helpfuls