Table where the translated catalog item draft is saved (Vancouver Version)
I would like to know about the table where the translated catalog item draft is saved. I'm trying to translate the catalog item in my Vancouver Personal Developer Instance
Forum Posts
Resolved! Action buttons are not translated
Hi guys, I have a requirement to create an UI action on which when user click pop-up window with confirmation will appear. Message on confirmation should be in English when user's language is set to English and in case that user's language is German ...
Resolved! Knowledge Bulk Translation - Request Translation link Not Working.
Hi Community Members, I am currently exploring bulk translation of knowledge articles via localization framework which is introduced in Tokyo.Hence, I have followed steps mentioned in the doc below: https://docs.servicenow.com/bundle/tokyo-serviceno...
Resolved! How to turn on localization for HR portal but not others
Experts, my question is if it is possible to turn on localization for the HR portal but not other part of the platform. ServiceNow says one can turn on localization/translation for part of the platform. My earlier test seemed to suggest that translat...
Break tag appearing in translated text in ServicePortal comments
Hi, We have enabled translation in ServiceNow and have choosen Azure for translation services, in ServicePortal when the user clicks on translated button on the ServicePortal ticket form, the comments in swedish has <br> tags in them. Please advise...
Localization Framework - Virutal Agent - Bot response: Multi Response
Hi there, It seems that strings included in a Multi Response bot response are not indexed by the LF VA artifact.Is this already known? Will that be fixed in any of the next rls? thx BR
Resolved! Report a wrong translation in portal
Hi, We have enabled three languages as of now, we want the user an option to raise a request/feedback/report if there is any wrong translation that he/she has seen in the portal or otherwise. Is there any method available OOTB for providing feedbac...
Received emails are not getting translated using Dynamic Translation
The inbound emails received in different language are not getting translated though the Translate button is enabled. I have configured IBM watson Translator. Can someone guide me how to correct it ?Also, we need to translate the Catalog Variables (Te...
Dynamic Translation: Can we disable it to the work notes field?
Hi all,I enabled the Location Framework in my client's instance and enabled the Google Translation Cloud API Spoke to have machine translate. In order to have this, I activated the Dynamic Translation. All good so far, all working.Nevertheless, I can...
Translation using getMessage for addOption choices is not working in catalog view.
Hi, I am facing problem with variable choice translation in catalog view(portal). Previously variable question and its choices are added using catalog client scripts (addoption). In order to translate those choices I have added getMessage to choices ...
Resolved! Localization : Update set Migration to higher Instance
Hello Expert , I am facing challenges in update set movement to higher instance as I am trying to translate 1000 catalog items in 30 languages through the localization framework. The update versions are captured as mentioned below. Please help me in ...
Tanslation (1:N) - Attestation
Hi @Alex Coope - SNFirst Thank you very much for your fast support.Everything is based on https://www.servicenow.com/community/grc-forum/attestation-designer-control-objective-questions-for-multi/td-p/2697171Unfortunately this was just a part of my i...
Removing translations from Virtual Agent Topics
Hi, I am implementing Virtual Agent for a customer who has some internationalization and localization on their platform. There is no resource however in the Virtual Agent team to provide translations, or check validity of translations. When using ou...
Resolved! gs.getMessage() is not working
My Portal Widget needs the French Translation and i'm using gs.getMessage for it but it is not working. But My portal is not showing French Translation. Please help, attached screenshot for the current output i'm getting and below is HTML and Script ...
Enabling automated translation post catalog item updation
Hello Experts, I wish to automate the process of translation if an existing catalog item is updated then the new version of the catalog item translation should be available for it . Thanks
