Hi, Has anyone used the Localization Framework used with translations of Service Catalog Items? I hoped I could give some translators access to our Development environment, and do some translations there.Next I, as a admin, would Approve the translat...
I am trying to translate a knowledge article after translating many others and the task keeps closing incomplete. Does anyone have any ideas of what could be the cause of this? I have been able to translate other articles before this one and even aft...
Hi, I need to restrict users from entering a date more than one year in advance. If they do, an error message should be displayed, and they should not be able to save the form. I've tried creating an on-submit client script, but it's not working. Can...
Hello,I am looking for some much needed help when it comes to using AI Search, searching for articles in other languages.We do have the system property to Enable Multi Language Search. However;While my profile is English, I search for an article in E...
Good DayI have been searching the community endlessly but cannot seem to find assistance for my issue. Can someone please assist me?I am trying to translate the breadcrumbs on the CSM portal. When user clicks on Request Something the breadcrumb displ...
One very common way to suppress emails in a non-prod instances is to use the "Email Test Group". This solution has been floating around for years, but is not officially supported. It involves a Business Rule on the sys_email table that checks a sys...
I would like to know about the table where the translated catalog item draft is saved. I'm trying to translate the catalog item in my Vancouver Personal Developer Instance
Hi guys, I have a requirement to create an UI action on which when user click pop-up window with confirmation will appear. Message on confirmation should be in English when user's language is set to English and in case that user's language is German ...
Hi Community Members, I am currently exploring bulk translation of knowledge articles via localization framework which is introduced in Tokyo.Hence, I have followed steps mentioned in the doc below: https://docs.servicenow.com/bundle/tokyo-serviceno...
Experts, my question is if it is possible to turn on localization for the HR portal but not other part of the platform. ServiceNow says one can turn on localization/translation for part of the platform. My earlier test seemed to suggest that translat...
Hi, We have enabled translation in ServiceNow and have choosen Azure for translation services, in ServicePortal when the user clicks on translated button on the ServicePortal ticket form, the comments in swedish has <br> tags in them. Please advise...
Hi there, It seems that strings included in a Multi Response bot response are not indexed by the LF VA artifact.Is this already known? Will that be fixed in any of the next rls? thx BR
Hi, We have enabled three languages as of now, we want the user an option to raise a request/feedback/report if there is any wrong translation that he/she has seen in the portal or otherwise. Is there any method available OOTB for providing feedbac...
The inbound emails received in different language are not getting translated though the Translate button is enabled. I have configured IBM watson Translator. Can someone guide me how to correct it ?Also, we need to translate the Catalog Variables (Te...
Hi all,I enabled the Location Framework in my client's instance and enabled the Google Translation Cloud API Spoke to have machine translate. In order to have this, I activated the Dynamic Translation. All good so far, all working.Nevertheless, I can...
