Hi, I am implementing Virtual Agent for a customer who has some internationalization and localization on their platform. There is no resource however in the Virtual Agent team to provide translations, or check validity of translations. When using ou...
Hello,I want to set a user criteria for my "Contact Us" widget based on the user language settings.For eg: If it's French - Canada it's visible and if it's English, it's not visible. For the English one, it's the reverseHow can I achieve it?
My Portal Widget needs the French Translation and i'm using gs.getMessage for it but it is not working. But My portal is not showing French Translation. Please help, attached screenshot for the current output i'm getting and below is HTML and Script ...
Hello Experts, I wish to automate the process of translation if an existing catalog item is updated then the new version of the catalog item translation should be available for it . Thanks
Hello Experts, I wish to enable localization for the multiple catalog item to translate in multiple languages together through the scripts.Please help. Thanks
Hi, Followed this guide: https://www.servicenow.com/community/international-localization/static-multi-lingual-notification-support/ta-p/2304367 I have a customer where we are utilizing the Glide Notification Translation (Static only!).Translating the...
Hello Localization Team, I would probably need just a quick help in which Script Include i need to search which processor Script is the correct one. I want to pass through Flow Designer from a Service Request several Catalog Items for Translation to ...
Hello Team, Does anybody knows why when we activate the glide.sc.catalog_builder.localization.enable_request_translation_mode property the Localization RITM what have been Requested and completed through the property are not counted or found. The St...
Hi,I have a requirement in localization, where if a user is publishing an article then after publishing an article 5 translation tasks (in 5 different languages) should be created, and after creating a translation task these all should get published ...
HI Team, I have activated internationalization plugin in my instance. Apart from the OOB box language's we have custom language's which are to be created, such as Tamil, Indonesia and soon on. I have created new entry for the language which I am look...
I would like to leverage the Localization Framework to manage and translate Knowledge Base articles. The issue is that we have many Knowledge Bases, which each need to manage their translations independently. From what I can tell, LF Settings are on...
When i'm on the kb_article page in the portal, if I update my language via the language selector in the header to Spanish, it does not automatically load the translated version of that article in Spanish. Is there any solution to this? @alexcoope
Hi All, I am not able to get translated data from sys_ui_message table.I am creating a on change client script and showing a field error message but it only displaying in English even though I am impersonated with Chinese user. PFB setup that I did. ...
Hi all,I have recently come up with some strange behaviour when installing language packs. This occurs in both Tokyo and Utah and applies to both German and Polish language packs. In brief, the plugins use the Import Set/Transform functionality on pl...
We are looking to deploy Dynamic Translation but some of our users shouldn't be able to use it. We have an internal recovery model for teams that need to use it. Is there a way to disable it for forms and chat per record?
