Localization of Smart Assessment

[GeraldKirby]

Hi,

Any guides/articles on how to translate smart assessments?

@Alex Coope - SN 

[Sarthak Kashyap]

Hi @GeraldKirby ,

I checked some article which may helps you

https://www.servicenow.com/community/international-localization/surveys-assessments-and-how-to-trans...

https://www.servicenow.com/community/grc-forum/localization-of-smart-assessment-templates/m-p/334414...

https://www.servicenow.com/community/servicenow-ai-platform-forum/translate-survey-questions-in-serv...

https://www.servicenow.com/community/now-assist-articles/multilingual-support-for-servicenow-generat...

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Alex Coope - SN]

Hi @GeraldKirby,

Soon ( tm ) 🙂

There's some changes that need to happen behind the scenes before I can provide another LF artifact. Just know, I am working with the product team on this one,

Many thanks,
Kind regards

[GeraldKirby]

Thanks @Alex Coope - SN . Appreciate your quick response 😊

[Alex Coope - SN]

Hi @GeraldKirby,

I'm not going to release this in my usual way (because things are going to change pretty significantly in a future release of Smart Assessments), however for the right now, you can use this:

Create the UI action on the [sn_smart_asmt_template] table, calling the internal name of "proto_grc_assessment_templates" (use this for the LF config record, calling it "Proto - GRC Assessment Templates", then create a processor script called "LF_grcAssessementTemplates" with the following query:

var LF_grcAssessmentTemplates = Class.create();
LF_grcAssessmentTemplates.prototype = Object.extendsObject(global.LFArtifactProcessorSNC, {
    category: 'localization_framework', // DO NOT REMOVE THIS LINE!

    /**********
     * Extracts the translatable content for the artifact record
     * 
     * @param params.tableName The table name of the artifact record
     * @param params.sysId The sys_id of the artifact record 
     * @param params.language Language into which the artifact has to be translated (Target language)
     * @return LFDocumentContent object
     **********/
    getTranslatableContent: function(params) {
        /**********
         * Use LFDocumentContentBuilder to build the LFDocumentContent object
         * Use the build() to return the LFDocumentContent object
         **********/

        var tableName = params.tableName;
        var sysId = params.sysId;
        var language = params.language;
        var lfDocumentContentBuilder = new global.LFDocumentContentBuilder("v1", language, sysId, tableName);

        // let's get the assessment template
        var getAsTemp = new GlideRecord("sn_smart_asmt_template");
        getAsTemp.addQuery('sys_id', sysId);
        getAsTemp.query();
        if (getAsTemp.next()) {
            // now we have our template, we need to loop through each level

            // let's process the translatable fields on this record
            lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getAsTemp, "Assessment Template", "Name");

            // let's get the template sections
            var getAsTempSec = new GlideRecord("sn_smart_asmt_section");
            getAsTempSec.addQuery('assessment_template', getAsTemp.sys_id.toString());
            getAsTempSec.orderBy("order");
            getAsTempSec.query();
            while (getAsTempSec.next()) {
                // let's process the translatable fields on this record
                lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getAsTempSec, "Assessment Section", "Name");

                // now we need to get the questions in the section
                var getAsQues = new GlideRecord('sn_smart_asmt_question');
                getAsQues.addQuery('assessment_template', getAsTemp.sys_id.toString());
                getAsQues.orderBy('order');
                getAsQues.query();
                while (getAsQues.next()) {
                    // now we need to process the translatable fields on these records
                    lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getAsQues, "Assessment Questions - " + getAsQues.label, "Question");

                    // now we need to get the options for the questions
                    var getAsQuesOpt = new GlideRecord('sn_smart_asmt_response_option');
                    getAsQuesOpt.addQuery('question', getAsQues.sys_id.toString());
					getAsQuesOpt.orderBy('order');
                    getAsQuesOpt.query();
                    while (getAsQuesOpt.next()) {
                        // lets process the translatable fields on these records
                        lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getAsQuesOpt, "Assessment Questions - " + getAsQues.label, "Option");
                    }

                    // we need to process the question type as well
                    var getQuesType = new GlideRecord('sn_smart_asmt_question_type');
                    getQuesType.addQuery('sys_id', getAsQues.question_type.sys_id);
					getQuesType.orderBy('order');
                    getQuesType.query();
                    if (getQuesType.next()) {
                        // let's process the translatable fields
                        lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getQuesType, "Assessment Question Type", "Name");
                    }
                }

            }
            // lets get the Template Conditions
            var getAssessmentCond = new GlideRecord('sn_smart_asmt_condition');
            getAssessmentCond.addQuery('assessment_template', getAsTemp.sys_id.toString());
			getAssessmentCond.orderBy('order');
            getAssessmentCond.query();
            while (getAssessmentCond.next()) {
                // let's process the translatable fields
                lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getAssessmentCond, "Assessment Conditions", "Name");
            }
        }
        return lfDocumentContentBuilder.build();
    },

    /**********
     * Uncomment the saveTranslatedContent function to override the default behavior of saving translations
     * 
     * @param documentContent LFDocumentContent object
     * @return
     **********/
    /**********
        saveTranslatedContent: function(documentContent) {},
    **********/

    type: 'LF_grcAssessmentTemplates'
});

 
It should work, but like I said things are going to change pretty significantly in a future release making this obsolete,


Many thanks,
Kind regards