Message in Virtual Agent in Teams won't be translated

[Maren1]

I have created an integration between Teams and Virtual Agent, and have translated most parts of the conversations to Norwegian using the sys_ui_message-table. But several messages won't be translated, even though I have created a record for it in the sys_ui_message-table. For instance the messages underlined below 

I have also tried to edit the system property "com.glide.cs.available_topics_msg" that seems to be the one to set the first message, but the text is still the same. 

Any ideas on how I can solve this?

[Maren1]

We are on San Diego Patch 4a, so you might be correct. I looked through the fixes on the later patches, and coudn't find anything that seemed to be matching my problem, but I guess we will just have to wait and see. Thak you.

[Maren1]

Upgrading to the latest patch (San Diego Patch 8 ) did not solve the issue. There are still some phrases that won't be translated. 

[Alex Coope - SN]

@Maren1, due to the community site migration, could you re-upload a picture of the issue?

Many thanks,
kind regards

[Maren1]

Yes, I have uploaded new pictures of the issue now and edited the text slightly.