Not able to see "Request Translation" UI Action on Portal

shivani_verma
Tera Contributor

Hello Alex,

 

Thank you for your detailed information on translations. I followed all your steps to implement the same, but I cannot find Request Translation UI Action anywhere on the portal. I am wondering if you have shown that part in your session. Could you please help here, why I am not able to see the same?

Also, PFA the screenshot of my UI Action (hr_portal is the internal name of my artifact).

 

Thank you in advance!

1 REPLY 1

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

Hi @shivani_verma,

No worries at all. Have you made sure to also create a "setting" in the Localization Framework for that artifact to tell LF what to do with the desired languages you want to request? Also, the user who is to "request" the translations also requires the "localization_requestor" role,

Many thanks,
Kind regards

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Director of Globalization Deployment, Internationalization