Time ticker field on Workspace and classic form view

cperez86
Tera Expert

Our customer has asked us to show a time counter since the creation of the issue.

 

We have been able to see this functionality in the workbench of major incidents.

Time ticker.jpg

The workbench is a protected object and I have not been able to get to its configuration, I could only see this css class applied to the html: timeTicker

 

 

Can I set "this property" to show this counter (clock) for any date field?

 

1 ACCEPTED SOLUTION

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@cperez86,

This isn't really the best place for such a question as this forum is about non-English / Multi-lingual queries,

You might have better luck in the main "Developer" forum. My guess though, is that if that's referring to a "Duration" field or a value from a "task timed worked" entry would be no it has to be a duration rather than a date because they are two different data types,

Many thanks,
kind regards

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization

View solution in original post

2 REPLIES 2

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@cperez86,

This isn't really the best place for such a question as this forum is about non-English / Multi-lingual queries,

You might have better luck in the main "Developer" forum. My guess though, is that if that's referring to a "Duration" field or a value from a "task timed worked" entry would be no it has to be a duration rather than a date because they are two different data types,

Many thanks,
kind regards

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization

cperez86
Tera Expert

Thank you very much Alex for your reply.
I will follow your advice and open the query in the developer forum.