When I started my ServiceNow journey back in a chilly February of 2012, I was learning so many new things. At the time I remember trying to be super conscious of not picking up any bad habits, so I would always make special notes of things that might...
Just before the Christmas break I was asked to help out an interesting issue for a Customer that was about to go-live with a bunch of languages. So for my first post in the new year, I thought it would be a great topic to cover. The high-level was th...
In the Tokyo release a new Capability has been added (via the Localization Framework) to drastically simplify how you can implement multi-lingual email notifications.Check it out here in the Tokyo release notes. It is now possible to translate the No...
So I wanted to start this week's blog with a bit of a thought experiment, which might be a bit controversial to some, however I think it's an important topic to help those who don't necessarily know to be fully aware of the options available. That is...
So I wanted to cover a topic that I very briefly touched on in last weeks HR Academy session. In case you missed it, here it is:* If you haven't yet seen it, be aware that I go through an awful lot of stuff in a very short period of time. So just be ...
So I wanted to start this post with another question, because it has a lot of consequences, interestingly it may not be as simple as it would at first appear. The Challenge One thing we need to establish, is that (depending on your intended needs)...
I want to propose a question - if you are a Platform owner or Service owner and you offer multiple languages to your end users, do you track it? As I write this, do you know how many English users you have vs Language A and Language B, in order to se...
This morning the new "Localization Expert Series" learning path on NowLearning went live, available here. As some of you know and if you've been reading my previous posts, you'll understand that it's a pretty vast topic often with few simple answers ...
I was speaking with a Customer this week and we got on the topic of a Global go-live. One thing to bear in mind is that this doesn't necessarily have a limitation on language usage as it's more to do with where the end-users will be based and thus wh...
Welcome to our forum on all aspects about internationalisation, language support, multi-lingual features, multi-lingual solution design, regional variations etc. It's a very large topic with many different facets, which is why we felt it was importan...
Steph Morillo
