Distinguish between Adobe Acrobat 2017 Standard vs Professional editions

[boba]

We have a variety of Adobe Acrobat 2017 Standard and Adobe Acrobat 2017 Professional installations in our environment discovered by SCCM.  It appears as though there is no way to distinguish between the two when discovery models are created and normalized.  Are there people who are able to normalize these to the appropriate edition?  We believe that some of the values in the Primary Key may help us distinguish between the two editions, however this is not a pattern normalization field we can select. 

[Shubham Kakade]

Hello,

Please refer the link below:

https://www.greymatter.com/corporate/wp-content/uploads/misc/Adobe-Acrobat-2017-Product-Comparison-ue.pdf

Hope this helps you.

Mark it as correct/helpful if this helps you and close the thread.

[boba]

This details the differences between the features of the tool, but I need a way to auto-distinguish between these during discovery and normalization.

[Daniel Slocum]

Hi Boba,

Our Dev team has a specific set of instructions to accomplish this task, which is currently in the process of being converted to a KB article on our HI Customer Support website.  The KB is currently in a draft state.  Keep an eye on HI for KB0721360.  When it is finalized, it will have the info you need.

If this is urgent, open a HI Incident and email me the incident number.  daniel.slocum@servicenow.com

[Daniel Slocum]

Hi, again.

KB0721360 is now complete.  You can find full instructions there, which will solve this problem.