Agent Based Discovery is fully released and a game-changer in ServiceNow ITOM. Check our hands-on ITOM lab where we break down, configure and show all the juicy bits and pieces around the new "Agent C...
Agent Client Collector for Visibility (ACC-V) has been announced and we're super excited about it! In this video we're having a look at what we know today and soon we will also publish a hands-on vide...
We are excited to announce general availability of the Agent Client Collector for Visibility! This is part of the ServiceNow unified agent strategy whereby many tough use cases can be solved with a si...
Service-aware / Application context-aware data in the ServiceNow platform drives AI-Powered Service Operations with ITSM/CSM/AIOps outcomes. The service mapping narrative has evolved and ITOM Visibili...
We’re excited to announce that ServiceNow® ITOM Discovery now supports Data Collection for Oracle® Global Licensing and Advisory Services (GLAS). As an Oracle Verified Third-Party Tool Vendor, Service...
CSDM 3.0 – Best Practices - Overview by Scott Lemm
Digital Transformation has been in process for a while now, but the recent pandemic has forced us to skyrocket the change. The question to consider during this time is "How do we keep our operations d...
Let's Workflow IT with ACC Spoke, Servicenow’s approach to workflow removes bottlenecks and integrates processes and activities between people and systems. Simplified with automated workflows using a ...
I am not sure if you have heard of workflow revolution, it's happening - Servicenow is leading it. You might ask me what is a workflow - I would just tell you in laymen's terms - it's "Automation". Si...
An overview of the IT Operations Management and how ServiceNow increases Cloud Visibility and Reduces Costs.
We’re excited to announce that ServiceNow® ITOM Discovery is now integrated with Rubrik. Rubrik provides a platform that securely delivers backup, recovery, analytics, and compliance across data cente...
An introduction to IT Asset Management (ITAM). WE should know end to end process of Asset Lifecycle ? How Asset is different from Configuration Item and Significance of Asset KPIs across ITSM, ITOM an...
Watch these videos to learn how to quickly create new custom Day 2 operations in Cloud Provisioning and Governance. New Day 2 Operations let you add new cloud operations to your provisioned/discovered...
Cloud Provisioning used to be done through deployment definitions (aka blueprints) which an infrastructure designer had to physically craft in a design canvas. I say this used to be done as the approa...
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Unlocking Next-Level Cloud Visibility: ServiceNow ...
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Oauth 2.0 authenticated Azure Monitor to ITOM Heal...
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4 Step ServiceNow Discovery for Axis IP Cameras Us...
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Simplest Azure Monitor to ITOM Health (Event Manag...
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Introducing ServiceNow’s Cloud Governance Suite wi...
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Discovery Admin Workspace - May 2025 release updat...
