Service-aware / Application context-aware data in the ServiceNow platform drives AI-Powered Service Operations with ITSM/CSM/AIOps outcomes. The service mapping narrative has evolved and ITOM Visibili...
We’re excited to announce that ServiceNow® ITOM Discovery now supports Data Collection for Oracle® Global Licensing and Advisory Services (GLAS). As an Oracle Verified Third-Party Tool Vendor, Service...
CSDM 3.0 – Best Practices - Overview by Scott Lemm
Digital Transformation has been in process for a while now, but the recent pandemic has forced us to skyrocket the change. The question to consider during this time is "How do we keep our operations d...
Let's Workflow IT with ACC Spoke, Servicenow’s approach to workflow removes bottlenecks and integrates processes and activities between people and systems. Simplified with automated workflows using a ...
I am not sure if you have heard of workflow revolution, it's happening - Servicenow is leading it. You might ask me what is a workflow - I would just tell you in laymen's terms - it's "Automation". Si...
An overview of the IT Operations Management and how ServiceNow increases Cloud Visibility and Reduces Costs.
We’re excited to announce that ServiceNow® ITOM Discovery is now integrated with Rubrik. Rubrik provides a platform that securely delivers backup, recovery, analytics, and compliance across data cente...
An introduction to IT Asset Management (ITAM). WE should know end to end process of Asset Lifecycle ? How Asset is different from Configuration Item and Significance of Asset KPIs across ITSM, ITOM an...
Watch these videos to learn how to quickly create new custom Day 2 operations in Cloud Provisioning and Governance. New Day 2 Operations let you add new cloud operations to your provisioned/discovered...
Cloud Provisioning used to be done through deployment definitions (aka blueprints) which an infrastructure designer had to physically craft in a design canvas. I say this used to be done as the approa...
Database server instances and their respective databases are a large part of any data center. I’m often asked how ServiceNow Discovery can discover and model the database structures such as instances,...
Announcing ServiceNow Agent Client Collector (ACC) starting with MonitoringSupporting today’s dynamic IT environmentsNovember 30, 2020Lisa Wolfe For IT to pivot with speed when the next inevitable cha...
Enable AWS cross-organization discovery without sharing credentials to ServiceNow. This solution is an industry first and available on ServiceNow’s ITOM - Paris. Step by step set up can be found here ...
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Migrating from MID-Based ACC to MID-Less Setup wit...
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Unlocking Next-Level Cloud Visibility: ServiceNow ...
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Oauth 2.0 authenticated Azure Monitor to ITOM Heal...
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4 Step ServiceNow Discovery for Axis IP Cameras Us...
