Hi Community,
We have a requirement to discover GOANYWHERE (FORTA Publisher) software under the Software Installation tabs for both computers and servers. With the out‑of‑box (OOB) setup, this software is not being discovered.
When we raised a case, we were informed that ServiceNow Discovery typically identifies software installed via rpm or dpkg packages. However, GOANYWHERE is installed using shell scripting and can be detected using es-pf commands.
Has anyone faced a similar situation? Could you please share the steps or best practices to configure ServiceNow Discovery so that GOANYWHERE can be detected properly?
Thanks in advance!
