To facilitate troubleshooting probe-sensor version conflicts, the ServiceNow platform provides major and minor version fields, starting with the Fuji release. A major version change is a change in the expected output of a probe. A minor version change is a small change that does not impact the result or the processing of the data.
In collaboration with Joshua Gerbasi and Chris Nguyen, the Multimedia Team recently published this video, which explains a common cause of probe-sensor version conflicts that occur following an upgrade, and demonstrates how to identify and resolve these conflicts.
To perform the actions shown in this video, the admin role is required.
4 Comments
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
