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We had an amazing year running workshops in 2024 and are excited to announce our session dates for 2025!
In 2025, we will be hosting one-day workshops for customers, where our experts will walk you through our ServiceNow ITOM AIOps solutions—enabling you to manage and optimize IT operations and deliver seamless services with confidence. You will hear directly from ITOM experts and product management, demonstrating how you can achieve operational excellence and proactive operations, helping you improve your system health monitoring. Learn how you can meet your targeted goals and business needs, through hands on labs and sessions covering ITOM AIOps overview, use case demos, and roadmap.
Some topics that will be covered are:
- Event Management
- Health Log Analytics
- Service Reliability Management
- Now Assist for ITOM
- Service Observability
- And more!
Who should attend?
- IT Operations Managers and Directors
- Incident and Problem Managers
- Monitoring Teams
- Systems Administrators and Engineers
Upcoming Workshops
We are currently planning dates for sessions around the world and will update this blog as dates are confirmed and registration links are created. Come back often to see the latest scheduled dates! Please refer to the registration links for each sessions agenda. These workshops are for customers only.
Americas
- Federal Forum - 11 February 2025
- Vancouver - 7 April 2025
- Dallas - 10 June 2025
- Toronto - 11 September 2025
- Chicago - 18 September 2025
- Atlanta - 21 October 2025
- More to be announced!
EMEA
- Munich - 4 February 2025
- Amsterdam - 13 February 2025
- Riyadh - 19 May 2025
- Dubai - 22 May 2025
- Johannesburg - 18 June 2025
- Vienna, Austria - 25 June 2025
- Dublin - 10 Sept 2025
- Check back often!
Interested in other ITOM related Workshops? Check out the upcoming dates for the Data Foundations Workshops:
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