‘Access denied. Script returned status 3 using account user null.’ error message for AD activities

Krishna N
Tera Contributor

‎10-02-2022 11:49 PM

Hello Experts,

 

We have used the Orchestration Active Directory activities in the workflow for the User offboarding process. For the ‘Disable AD User Account’ activity, the workflow follows the failure path with error message ‘Access denied. Script returned status 3 using account user null.’ but also for ‘Remove User from Group’ activity the workflow follows the success path with the same error message. This issue we are only facing on the PROD instance, on the TEST instance the workflow works as expected. Previously we were not facing this issue on PROD also but from last week this issue has occurred.

 

If anyone has an idea related to the ‘Access denied. Script returned status 3 using account user null.’ error please let me know.

Any guidance or tips would be greatly appreciated!

Thank you!!

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16 REPLIES 16

Rahul Priyadars
Giga Sage
Giga Sage

‎10-03-2022 01:13 AM

Access denied ..Does user permission changed recently?

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Krishna N
Tera Contributor

‎10-03-2022 02:59 AM

Hello @Rahul Priyadars Thanks for the reply

 

User permissions not changed recently.

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Rahul Priyadars
Giga Sage
Giga Sage
In response to Krishna N

‎10-03-2022 03:21 AM

Can u post detailed Log?

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Krishna N
Tera Contributor

‎10-03-2022 04:40 AM - edited ‎10-03-2022 04:41 AM

@Rahul Priyadars  Please check below log.

 

KrishnaN_0-1664797091114.png

some time this credentials are working properly, Please check and help me with this

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