Access is denied - MidServer

[Najmuddin Mohd]

Hello Community,

I am getting the below Error message when I change the Log On As user from Local System Account to a New user.
He has Log on as a Service.
In the Wrapper_override, I have mentioned, 

wrapper.name = snc_mid_rn_mid

wrapper.displayname=ServiceNow MID Server_RN_Server_Two

Thanks in Advance!

Regards,
Najmuddin.

[Harish Bainsla · Accepted solution]

Hi @Najmuddin Mohd  check below steps

1. check if it is domain\user account it must have log on as service permission.

2.ensure correct file permission

3.Recheck password and start service.

4.sometime local security or antivirus software can block service to start.

if my answer helps you mark helpful and accept solution

[jonsan09]

You can set the service to run as "local system account" otherwise if you require that specific local account, it might be missing the correct rights "log on as a service" in your Group Policy/Local Policy. (https://www.se.com/us/en/faqs/FA361304/)

[Najmuddin Mohd]

Hello @jonsan09 ,
Thanks for your response.

I have given the user log on as a Service. But it fails, but when I give the User to the Administrator group it works.

I believe it is due to some restriction access.

[Harish Bainsla · Accepted solution]

Hi @Najmuddin Mohd  check below steps

1. check if it is domain\user account it must have log on as service permission.

2.ensure correct file permission

3.Recheck password and start service.

4.sometime local security or antivirus software can block service to start.

if my answer helps you mark helpful and accept solution

[Pratiksha · Accepted solution]

It happens due to the user either dont have access to the file. Provide the permissions and it should work.

Regards,

Pratiksha