Add company name to CI's during or after the discovery

[SmithD281019]

Morning,

I am looking for help in adding our customer's company names to each CI as it is being discovered. This is very important to how our alerting works.

I don't think the best practice is to have multiple Business Rules to run after each discovery, as it is not very dynamic and not very scalable. I don't particularly want to add or create a new pattern design for the same reason. 

Is there a way to add the company name as a property or value to the customer's MID server so each CI picks it up from there? 

Any help on the matter would be very much appreciated. 

Thanks,
Dan

[robertgeen · Accepted solution]

Dan,

So I actually just implemented this for a client I am working for. Here's how I did it:

- We had to add a reference field at the schedule level that links to the company table.

- We then had to add a pre-post script which modifies the payload and references the schedule that it was running as and adds the company to it.

- This will only work for patterns. For the old probes/sensors you will need to find a different mechanism to do it but honestly I think you only really care about hardware and possibly application CIs so you could add a company mapping from the hardware on the process classifiers as well.

I hope this helps you out!

[SmithD281019]

Thanks Robert, I think this is what I am after. 

May I ask what the line of script you used to retrieve/reference the schedule that activated the pattern. 

Cheers,

Dan

[robertgeen]

They pass in a few values into it that can be used. g_probe.getCorrelator() is probably the one you want as it should have the ID of the discovery schedule which you can then look up the schedule through a glide record query with that.

If you search for that through all the pre post scripts you will see some examples. Hope this helps.