Agent based Discovery with ServiceNow?

Daniel Borkowi1 · ‎11-14-2018

Hi Community,

today I was asked by customer if agent based discovery possible with ServiceNow. I can remember that it was mentioned at Knowledge 18. Someone said that there will be a support of this approach in future releases (can’t remember if this person talked about London or Madrid). Do anyone know if there's anything on the roadmap?

Greets,

Daniel

bernyalvarado · ‎12-08-2018

Hi Daniel, would you mind marking one of the responses as correct? Unfortunately as of now it's not on the roadmap. ServiceNow architecture will continue to rely in MID Server and can still integrate with other third party agent based solutions like BigFix.

Thanks,

Berny

View solution in original post

arielgritti · ‎11-14-2018

Hi Daniel - While I can't answer the 'future roadmap' question, I can definitively say that London's version of Discovery is agent-less. Just as Kingston and prior versions of Disco were agentless, same in London. I haven't heard anything about the future potential to include agents... seems odd to me, because since the beginning of Discovery as a product, 1 of the hallmarks (aka selling points!) was agent-less capabilities

Hope this helps a little bit 🙂

arielgritti · ‎11-14-2018

Forum moderators...??? what the heck??? I (Dave Hertel) just replied to this question but it shows that arielgritti replied?? the response is my words, I wrote it.... yet on my end at least, it looks like arielgritti submitted the reply!

WOW -- that's a bug in the machine!!

DaveHertel · ‎11-14-2018

Hi Daniel -

I can't speak to future roadmap potential but...

LONDON is definitely agentless, there wasn't any significant architectural change to Discovery from prior versions. Seems odd that agent-based would be desired, since this is counter to one of the hallmark points of Discovery-- and big selling point -- that Disco is agentless.

I doubt Madrid will see much change in this arena (but I'm speculating). Note, I'm a Discovery Fundamentals instructor and I really, really doubt that the next version would invoke just a radical departure from the tried & true agentless architecture. But hey, strange things happen.....

Does this help?

robertgeen · ‎11-14-2018

Daniel,

I would open up a HI ticket to confirm but I do remember it was possibly on the road map but it's a long ways away if it is (I would be surprised if we saw it before Orlando release as it's a BIG change to how it works). Either way HI can usually ask them to find out if it's on the road map or not and where it falls.